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At Perception Lighting we use the most reliable and fastest delivery method. All orders will be shipped using one of the following methods:
Auspost Express Post
Auspost Regular Post
Courier (Aramex/Couriers Please)
TNT/Fedex (Business Addresses Only)
Same Day / Next Day Delivery
Auspost Regular & Express International Post
Costs
Free standard delivery on purchases over $49. Free delivery is not applicable if your order includes a large / bulky item. Please refer to the section below for large / bulky items. If your order is under $49 it does not qualify for free shipping and will incur a $9.95 shipping fee.
Delivery to the following areas is not available or will be subject to a surcharge: Norfolk Island, Christmas Island, Cocos Island, and The Australian Antarctic Territory. Please contact us for further shipping details.
Any shipping fees paid to Perception Lighting are non-refundable.
Same-Day Dispatch
All in-stock orders placed before 1pm AEST (excluding weekends and public holidays) are dispatched the same day. Orders placed after 1pm AEST will be dispatched the next business day.
Delivery Times
As a general guideline, most deliveries to major cities will take 1-3 business days, whilst it could take up to 6 business days for more remote areas. Please see the below estimated times frames provided by Australia Post and Go Logistics.
This general guideline does not apply to large / bulky items. Please refer to the large / bulky item section below for more information.
All delivery timeframes provided at Perception Lighting are an estimate and do not account for unforeseeable circumstances which may affect the delivery of your parcel.
Large / Bulky Items
Items that are large / bulky are excluded from free delivery due to the size / weight of the item; an additional delivery charge will be applicable when checking out. Delivery charges are calculated based on a per-order basis according to the weight and size along with the delivery address.
As a general guideline, deliveries of bulky items to metro areas in the Eastern States of Australia take 2-5 business days; deliveries of bulky items to WA, NT and regional areas take 6-9 business days. Please note these are estimated timeframes and do not account for unforeseeable circumstances which may affect the delivery of your parcel.
Unfortunately, we are unable to deliver large / bulky items to PO Boxes, Parcel Collect or Parcel Lockers.
Backorders
We strive to have all items in stock. However, if for any reason we are unable to dispatch your order in the normal time schedule, we will notify you within 2 business days.
Notes
Address details that are incorrect or insufficiently supplied will incur a $6.50 re-delivery fee.
If you have given authority to leave goods without a signature, you accept full responsibility if your parcel is lost or stolen from your property.
A slight delay can occur if a Trade Show or Sale is in progress, please contact us on (02) 9191 7348 for more info.
If you have a preferred carrier or require additional information on delivery timeframes, please contact us with your order number at sales@perceptionlighting.com.au
This item is currently on back order and may require additional processing time.
This is a non-stocked item and may require additional processing time. Please click here for more information.